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IMPORTANT: Covid -19 vaccination update

Updated 19:59 21/04/2021

IMPORTANT UPDATE :YOUR LOCAL VACCINATION CENTRE IS MOVING TO TOTNES

South Hams District Council office headquarters, Follaton House, will be used by the South Dartmoor and Totnes and South Hams Primary Care Networks as a COVID vaccination centre from Wednesday 7 April.

You can now book your first COVID-19 vaccination without receiving an invitation

If you are aged 45 and over you can book your COVID vaccination at the mass vaccination centres. To book an appointment please call 119 or visit the online booking system where you will be able to pick a site, a date and a time. www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/ New appointments are added to the system regularly , so please keep checking back with the site if you need to.

Second doses at Follaton house are generally being delivered 11 weeks after the first dose, please do not contact the surgery to find out when it will be. We will contact you as we did before by text or by phone. Do we have upto date numbers for you ?

We cannot leave a message on your answerphone if your message does not give your name so please consider recording a personal message.

It feels like better times are just around the corner and we thank you for your support during what has been an incredibly challenging time for everyone in the community and in the practice. We look forward to being able to welcome back to the surgery very soon.

Pfizer COVID-19 vaccine - patient information leaflet
AstraZeneca COVID-19 vaccine - patient information leaflet
Guidance for Older Adults
What to expect after your vaccination

1. If you have a Covid vaccination query e.g. questions raised by news articles, medication or allergy queries etc you can contact the CCG via a Microsoft form (link), can be directed to d-ccg.devonvaccinationsupport@nhs.net or by calling 01752 398836 and leaving a voicemail – the telephone number is monitored 8.30am-4pm Monday to Friday.

2. If you have a complaint about the Covid vaccination programme you can contact CCG complaints team vd-ccg.patientexperience@nhs.net but please remember to convey your issue with respect.

Contacting 111 first will get you the right treatment more quickly

A new national campaign to help people get the right healthcare quickly and safely launched this week.

Think 111 First encourages people to contact 111 by phone or online if they have an urgent – but not serious or life-threatening – injury or illness.

In some cases, people will be able to book direct appointments or get a referral for a time slot into a service that is right for them, including A&E .

Arrangements will not change for serious or life-threatening illnesses or injuries - people should continue to dial 999.

Those who attend an A&E without contacting 111 first will not be turned away and will be prioritised depending on clinical need, as is the current practice.