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Contacting 111 first will get you the right treatment more quickly
A new national campaign to help people get the right healthcare quickly and safely launched this week.
Think 111 First encourages people to contact 111 by phone or online if they have an urgent – but not serious or life-threatening – injury or illness.
In some cases, people will be able to book direct appointments or get a referral for a time slot into a service that is right for them, including A&E .
Arrangements will not change for serious or life-threatening illnesses or injuries - people should continue to dial 999.
Those who attend an A&E without contacting 111 first will not be turned away and will be prioritised depending on clinical need, as is the current practice.
Chillington GP, Dr Alison Harvey, provides advice on what to do if you have a common condition and where you can get more information and guidance
You spend very little time with your clinicians and the rest of the time you are managing on your own.
Get an eConsult response
within 24 hours
Medical Care when we are closed
NON-EMERGENCY: Have a look at out "Get health information" page. Alternatively, call 111 for non-urgent medical advice.
MINOR INJURIES: We do not provide a minor injuries service. You should attend A&E or a local minor iunjuries unit. The LIVE WAITING times for these services are listed here.
EMERGENCY: Dial 999 or go to your nearest A&E Department (you must not dial 999 for anything other than an emergency)
If you do need to attend the emergency department at Torbay Hospital please read this leaflet.