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Updated 18:06 08/06/2021
If you are travelling abroad and need to show that you have been vaccinated you can access this information on the NHS App or by calling 119 who will send you a letter confirming your vaccination status. Please wait 5 days after receiving your second dose before calling and you must be within 4 weeks of departure.
Further information can be found here:
You can book your first COVID-19 vaccination without receiving an invitation
If you are aged 25 and over you can book your COVID vaccination at the mass vaccination centres. To book an appointment please call 119 or visit the online booking system where you will be able to pick a site, a date and a time. www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/ New appointments are added to the system regularly , so please keep checking back with the site if you need to.
If you are waiting for your second vaccination, the government has now moved this from 12 weeks to 8 weeks after your first for cohorts 1-9 and we intend to do the same for cohorts 10+ This clearly causes some logistical problems for us and the team at Follaton House as we received no prior warning of the change. We are working hard to get everyone in as soon as possible.
It feels like better times are just around the corner and we thank you for your support during what has been an incredibly challenging time for everyone in the community and in the practice. We look forward to being able to welcome back to the surgery very soon.
Pfizer COVID-19 vaccine - patient information leaflet
AstraZeneca COVID-19 vaccine - patient information leaflet
Guidance for Older Adults
What to expect after your vaccination
1. If you have a Covid vaccination query e.g. questions raised by news articles, medication or allergy queries etc you can contact the CCG via a Microsoft form (link), can be directed to firstname.lastname@example.org or by calling 01752 398836 and leaving a voicemail – the telephone number is monitored 8.30am-4pm Monday to Friday.
2. If you have a complaint about the Covid vaccination programme you can contact CCG complaints team email@example.com but please remember to convey your issue with respect.
Contacting 111 first will get you the right treatment more quickly
A new national campaign to help people get the right healthcare quickly and safely launched this week.
Think 111 First encourages people to contact 111 by phone or online if they have an urgent – but not serious or life-threatening – injury or illness.
In some cases, people will be able to book direct appointments or get a referral for a time slot into a service that is right for them, including A&E .
Arrangements will not change for serious or life-threatening illnesses or injuries - people should continue to dial 999.
Those who attend an A&E without contacting 111 first will not be turned away and will be prioritised depending on clinical need, as is the current practice.
Chillington GP, Dr Alison Harvey, provides advice on what to do if you have a common condition and where you can get more information and guidance
You spend very little time with your clinicians and the rest of the time you are managing on your own.
Get an eConsult response
within 24 hours
Medical Care when we are closed
NON-EMERGENCY: Have a look at out "Get health information" page. Alternatively, call 111 for non-urgent medical advice.
MINOR INJURIES: We do not provide a minor injuries service. You should attend A&E or a local minor iunjuries unit. The LIVE WAITING times for these services are listed here.
EMERGENCY: Dial 999 or go to your nearest A&E Department (you must not dial 999 for anything other than an emergency)
If you do need to attend the emergency department at Torbay Hospital please read this leaflet.