Thank you. Your choice has been saved. You can change your preferences at any time.
In an age when everything from shopping and banking to TV and teaching is available online, why shouldn’t there be a digital alternative to visiting your GP?
Well, there is. In fact, you can consult online with Chillington Health Centre.
But what exactly is it, and what services can you access?
Online consultations allow you to access GP services using your smartphone, tablet or computer.
The version we use at Chillington is called ‘eConsult’ and is available on every page of this website.
An online consultation is essentially a health questionnaire that allows you to:
Once you’ve submitted your questionnaire, a GP will use the information to decide the best course of action. That could be advice on how you can treat yourself, or to ask you to come in for a face-to-face appointment. We may also suggest a phone consultation or a video appointment, if that’s appropriate.
Patients in Devon and across the country are quickly embracing online consultation. Thousands of practices in the UK already offer their patients the opportunity to consult online, and more than a million people have submitted questionnaires. What’s more, Devon is one of the areas with the highest uptake.
However, it’s important to remember that you shouldn’t choose an online consultation if you think your condition is serious. If you need medical help or advice fast (for example, if your symptoms are serious but not life-threatening) dial 111 or go online to https://111.nhs.uk/. And, if your condition is life-threatening, dial 999.
In future articles, I’ll take a more in-depth look at online consultations, and take you through them in a step-by-step guide.
Get an eConsult response
within 24 hours
Medical Care when we are closed
NON-EMERGENCY: Have a look at out "Get health information" page. Alternatively, call 111 for non-urgent medical advice.
MINOR INJURIES: We do not provide a minor injuries service. You should attend A&E or a local minor iunjuries unit. The LIVE WAITING times for these services are listed here.
EMERGENCY: Dial 999 or go to your nearest A&E Department (you must not dial 999 for anything other than an emergency)
If you do need to attend the emergency department at Torbay Hospital please read this leaflet.