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Every Tuesday the whole practice is closed between 1pm to 2pm.
This enables staff training, practice meetings, team meetings etc to take place.
If you have a medical emergency the advice is no different—dial 999. If you feel your problem is urgent a staff member will be assigned to answer the phone but they will not be dealing with non urgent queries. If your call is non urgent you will be asked to ring back at 2pm when the practice is fully operational again.
If you are calling due to a life threatening condition ring 999.
If you have an urgent medical need, which cannot wait until the surgery reopens, please ring NHS 111 (dial 111) where you will be assisted to receive the right care.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.
Get an eConsult response
within 24 hours
Medical Care when we are closed
NON-EMERGENCY: Have a look at out "Get health information" page. Alternatively, call 111 for non-urgent medical advice.
MINOR INJURIES: We do not provide a minor injuries service. You should attend A&E or a local minor iunjuries unit. The LIVE WAITING times for these services are listed here.
EMERGENCY: Dial 999 or go to your nearest A&E Department (you must not dial 999 for anything other than an emergency)
If you do need to attend the emergency department at Torbay Hospital please read this leaflet.