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How to access your GP practice - A short video from NHS England -
The way you access your GP is changing to ensure you get the best possible care safely and quickly. We only want people to attend the practice when they need to, in order to keep you and our staff safe from Coronavirus. This video explains how you can contact your GP practice and the different ways care will be delivered to keep you safe. Your general practice is here for you. Help us help you. For more information click on the link below.
How to access your GP practice - YouTube
Frequently asked questions about Online Consultations
Appointments can be made by telephoning or by attending the surgery. Medically urgent cases will always be seen on the same day but not always by your own Doctor.
Note that all surgery appointments are for ten minutes only, so if you anticipate your appointment will take longer please request a twenty minute slot.
The Doctors are happy to discuss problems by telephone, where appropriate, please contact the reception for advice. Please be available on your preferred number.
Get an eConsult response
within 24 hours
Medical Care when we are closed
NON-EMERGENCY: Have a look at out "Get health information" page. Alternatively, call 111 for non-urgent medical advice.
MINOR INJURIES: We do not provide a minor injuries service. You should attend A&E or a local minor iunjuries unit. The LIVE WAITING times for these services are listed here.
EMERGENCY: Dial 999 or go to your nearest A&E Department (you must not dial 999 for anything other than an emergency)
If you do need to attend the emergency department at Torbay Hospital please read this leaflet.