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The practice is permitted to dispense drugs to those patients who live more than a mile from their nearest chemist. If you take medication on a regular basis you will be asked to attend the surgery for review at intervals decided by your doctor or nurse.
Further supplies of medication, between review periods, may be obtained from the surgery without seeing the doctor. Medication requests will be accepted either by completion of the repeat request slip or via the online repeat request medication service.
To access the online medication service you will need to complete an online access request form and provide photographic ID - please ask at reception for details.
Ensure your repeat medication request is not outside of your review date.
Check the date on your repeat request slip - This date is there to ensure your are using your medication appropriately and is monitored by your doctor. If your review has expired it has to be referred to your doctor, which can easily add 48 hours to your request. Monitor your medication - how many days have you got left?
Please order in time and allow plenty of time. Thank you
When requesting or collecting repeat prescriptions please avoid busy times when surgeries are in progress.
The Dispensary is closed between 12.30 - 2pm each day.
When collecting prescriptions you may be asked by the Dispenser for some form of identification. Please understand that the Dispenser has to do this for security reasons. If you are collecting medication for relatives or friends you may also be asked questions to establish that you are a bona fide collector.
Get an eConsult response
within 24 hours
Medical Care when we are closed
NON-EMERGENCY: Have a look at out "Get health information" page. Alternatively, call 111 for non-urgent medical advice.
MINOR INJURIES: We do not provide a minor injuries service. You should attend A&E or a local minor iunjuries unit. The LIVE WAITING times for these services are listed here.
EMERGENCY: Dial 999 or go to your nearest A&E Department (you must not dial 999 for anything other than an emergency)
If you do need to attend the emergency department at Torbay Hospital please read this leaflet.